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Refund policy
OGE 4X4 products are disposable by design, so we do not accept returns or exchanges for change of mind or normal use.
1. Eligible Refunds / Replacements
We only provide refunds or replacements for:
- Items damaged during shipping
- Items received defective or unusable
2. How to File a Claim
Claims must be submitted within 3 days of delivery.
📧 Email: info@oge4x4.com
Subject: Shipping Damage — Order #[Order Number]
Include:
- Order number
- Description of issue
- Clear photos of damaged packaging and product
3. Resolution Options
If approved, you may choose:
- Full refund of affected items, OR
- Replacement shipment at no cost
4. Important Notes
- Claims after 3 days are not eligible
- Minor packaging damage does not qualify
- Refunds take 5–10 business days to process